Refund Policy
Last Updated: August 15, 2025
Thank you for choosing Naimg AI, the advanced AI-powered platform for cutting-edge content generation. This refund policy explains when and how we issue refunds, along with important limitations based on credit usage and subscription status. By purchasing or subscribing to Naimg AI services, you agree to this policy.
Naimg AI is an independent third-party service and is not affiliated with or endorsed by Google.
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Subscription and Payment Terms
Naimg AI offers the following billing options:
- •Credits: Consumable units used to run Naimg AI content generation tasks.
- •Subscriptions: Plans that provide monthly or annual access to Naimg AI credits and premium features.
- •Payments are securely processed via third-party providers, and Naimg AI usage is tracked in real time.
Refund Policy
We understand that issues can occur with Naimg AI services. However, due to the nature of digital content and instant usage of Naimg AI content generation, our refund policy includes the following key rules:
- •Time Limit: Refund requests must be made within 3 days of your Naimg AI purchase. After this period, we cannot process any refund requests.
- •Credit Usage: Once any Naimg AI credits have been used, refunds are no longer eligible, regardless of the time since purchase.
- •Refund Deduction Notice: Processing fees will be deducted from the refund amount.
How to Request a Refund
If you meet the eligibility criteria and wish to request a refund for your Naimg AI services, please follow these steps:
- 1.Contact Us: Reach out to our Naimg AI support team at [email protected]
- 2.Provide Details: Include your Naimg AI account details, order number, purchase date, and reason for the refund request.
- 3.Submit Within 3 Days: Ensure your request is submitted within 3 days of your Naimg AI purchase.
Processing Refunds
We typically respond to Naimg AI refund requests within 1–2 business days. If the refund is approved, it will be processed within 24–48 hours. The exact time it takes for the funds to appear in your account depends on your payment provider.
Changes to This Policy
We reserve the right to update our Naimg AI refund policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.
If you have any questions about Naimg AI refunds, you can always reach us at [email protected].